Under machine wash, with terms and conditions of our signup agreements, we ensure our 3rd party global laundry service providers apply the highest industry standards including the following steps:
- (a) Clothes are sorted and separated: dry-cleaning, hand-wash only and machine wash by reading the care label. Separation considers dark colors, colors, pastels and whites. Sorting also considers the type of fabric (cotton, synthetic, delicate, wool) according to required washing temperatures and spin speeds.
- (b) Clothes are prepared: To avoid damages to clothes; pockets are emptied, buttons are closed and or zipped, clothes are turned inside out, and a knot is put in duvet covers to prevent them from collecting small laundry items.
- (c) Laundry products are selectedWe consider that the particular type of laundry product required depend on the load. We note that very delicate fabrics, such as silk or wool, require special care. Where pre-wash stain remover or a bleaching additive is required to remove difficult stains, considerations are made. Fabric conditioner required for softening, reducing drying time, making ironing easier and ensuring pleasant fragrance is encouraged to be applied
- (d)Dose for water hardness and soil level: We ensure the recommended manufacturer instructions are applied similar to the below:
- (e)Choose appropriate washing programme:We insist that manufacturer’s instruction regarding machine’s operating procedures and recommended cycles, dosing instructions, bleaching additive, water softener or fabric conditioner are applied. We highly recommend eco-setting, and appropriate temperature setting (30 or 40 degrees Celsius usually gives excellent results).
- (f)Drying the clothes:We highly recommend that clothes are dried on the line, preferably outside or in a well-ventilated room to maintain proper quality of the clothes making sure that pegs and clothes-lines are clean. Attach items to the clothes-line by their sturdiest edges; hang tops (T-shirts) from their bottoms, and bottoms (jeans) from their tops; dry white and light items in the sun and bright or dark items in the shade; hang blouses, dresses, scarves and lingerie to dry; use towels to blot excess moisture from sweaters, stockings, delicate underwear; and hang items to dry only if the weight of the water will not stretch them out of shape; otherwise we encourage drying them with a towel on a flat surface.
However, if clothes must be dried using tumble dryer, we strongly recommend that manufacturer’s instruction are applied adequately; and dryers are not overloaded
- (g)Ironing the clothes:Considering that fabrics are different in their sensitivity to heat, we encourage extra care during ironing and adopting to the temperature instructions on the clothes. We recommend that ironing begins with the ‘1 dot’ garments and ends with the ‘3 dot’ garments so as to avoid any damage to the clothes. For instance, we encourage the following:
- (a) One dot: we recommend ironing with a press cloth or ironing the clothes inside out. We call for ironing without steam. But if steam must be used, we call for extreme caution when using steam.
- (b) Two dots: we recommend ironing under a moderately moist cloth. A steam iron may be used, but we call for avoiding heavy pressure.
- (c) Three dots: we recommend ironing whilst damp, treating and if necessary moisten. Shiny or pressure-sensitive pieces are recommended to be ironed with press cloth or inside out. A steam iron may be used. Ironed clothes are recommended to be placed on clothes hangers immediately after ironing.